Privacy policy

Privacy Policy

Olvystore, located at Kroonstraat 190, 6511DX Nijmegen, is responsible for the processing of personal data as described in this privacy statement.

Contact details:
https://olvystore.com
Kroonstraat 190
6511DX Nijmegen

Personal data we process
Olvystore processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:
* First and last name
* Gender
* Date of birth
* Address details
* Phone number
* Email address
* Other personal data you actively provide, for example by creating a profile on this website, in correspondence, and by phone
* Bank account number

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about visitors under the age of 16 unless they have parental or guardian consent. However, we cannot verify if a visitor is over 16. We therefore advise parents to be involved in their children's online activities to prevent data about children being collected without parental consent. If you believe we have collected personal data about a minor without such consent, please contact us at info@olvystore.com, and we will delete this information.

For what purpose and on what basis we process personal data
Olvino processes your personal data for the following purposes:
* Processing your payment
* Sending our newsletter and/or promotional brochure
* To be able to call or email you if necessary to carry out our services
* To inform you about changes to our services and products
* To give you the option to create an account
* To deliver goods and services to you
* Olvino analyzes your behavior on the website to improve the website and tailor the range of products and services to your preferences. – Olvystore also processes personal data when we are legally required to do so, such as data needed for our tax returns.

Automated decision-making
Olvystore does not make decisions about matters that can have (significant) consequences for individuals. These are decisions made by computer programs or systems without a human (for example, an Olvystore employee) being involved.

How long we keep personal data
We do not keep your personal data longer than necessary for the purposes for which it is collected. We apply the following retention periods. Declarations are kept for one year for insurance purposes. Personal data including email and/or postal address are kept for a maximum of two years and used to inform you about new products and/or services and to analyze target groups and reach.

Sharing personal data with third parties
Olvystore only provides data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use
Olvino only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your user convenience. They ensure that the website functions properly and, for example, remember your preference settings. We can also use them to optimize our website. You can opt out of cookies by setting your internet browser to no longer store cookies. Additionally, you can delete all previously stored information via your browser settings.

Access, modify, or delete data

You have the right to access, correct, or delete your personal data. In addition, you have the right to withdraw any consent you have given for data processing or to object to the processing of your personal data by Olvino, and you have the right to data portability. This means you can request us to send the personal data we hold about you in a computer file to you or another organization you specify. You can send a request for access, correction, deletion, data portability of your personal data, or a request to withdraw your consent or object to the processing of your personal data to info@olvystore.com. To ensure that the access request is made by you, we ask you to include a copy of your identity document with the request. Please black out your photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) in this copy. This is to protect your privacy. We will respond as soon as possible, but within four weeks, to your request. Olvystore also wants to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data
Olvino takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@olvystore.com